Slush 2025
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Terms & Conditions

SLUSH GENERAL TERMS AND CONDITIONS

Slush Oy, business ID: 2554151-6, incorporated and existing under the laws of Finland and having its registered office is at Malminkatu 16 A, 00100 Helsinki (hereinafter "Slush" or "we"), is a Finnish-owned company specialized and focused on organizing startup and technology conferences as well as designing and developing online products and software related to the same.

These Slush General Terms and Conditions (hereinafter the "Terms") set out the terms and conditions applicable to the use of Slush Services. Accordingly, in these Terms, “Slush Services” refer to Slush conference, Slush event mobile application (available on iOS and Android) as well as websites slush.org and platform.slush.org, including applicable features such as, but not limited to, online events, online ticket store and other features available on the online platform provided by Slush.

We kindly ask you to read these Terms carefully and note that Slush may, from time to time, amend these Terms. Such amended Terms will be made available on Slush Services, as applicable, and become binding upon the Users thirty (30) days after the Effective Date. All registered Users will receive a notification of amended Terms via e-mail. By continuing to use Slush Services, the User accepts the amended Terms.

The current version of the Terms has been published and applied as of August 27, 2025(hereinafter the "Effective Date").

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1. USE OF SLUSH SERVICES
1.1 Users

(a) Slush Services can be used by an individual user (“Individual User”) or by an authorized representative of a legal entity (“Business User”). The Business User confirms that the legal entity accepts these Terms and that the Business User has the right to represent such entity for the purposes of these Terms. Individual User and the Business User hereinafter together referred to as the "User", or “you”.

(b) By using and/or registering to Slush Services, the User accepts and agrees to comply with and be bound by these Terms.

1.2 User Accounts

(a) The User may register to Slush Services by filling in the registration form and creating a profile (hereinafter the “User Account”) on Slush Services. The User may be required to create different User Accounts in connection with different Slush Services.

(b) When registering to Slush Services, the User is responsible for providing accurate and complete registration data and other information as requested by Slush. The User may later modify the information provided at the registration phase via personal User Account settings.

(c) Subject to a due registration to Slush Services and purchase of a ticket to the same, as applicable, and compliance with these Terms, Slush grants the User a limited, non-exclusive, non-transferable, and non-sublicensable right to use Slush Services as offered to you by Slush from time to time for the purposes set out herein. Such granted right shall be valid for as long as the User uses Slush Services in accordance with these Terms.

(d) Users shall use all reasonable care and endeavors to prevent unauthorized access to, or use of, the User Account. In the event of, or if the User has justified reasons to suspect any unauthorized access or use of the User Account, or if the User’s password has been disclosed to a third party, the User shall promptly notify Slush thereof.

(e) Slush reserves the right to terminate and remove a User Account at any time, for example, in case Slush deems that the User has breached these Terms, added misleading, inaccurate, inappropriate, unauthorized or illegal content to Slush Services or caused harm to us or the other Users of Slush Services.

(f) We are continuously developing Slush Services, and we may, at our sole discretion, change or remove different parts of Slush Services at any time, including any functionality and feature, in part or in whole. Slush may also make some smaller modifications or changes to Slush Services at any time and without notifying you thereof.

1.3. Use restrictions

(a) The User having a User Account is not permitted nor entitled to do any of the following:

• sign up for a User Account on behalf of someone else;

• use the User Account for transmitting any unauthorized advertising, promotional materials, junk mail, spam, chain letters, contests, pyramid schemes, or any other form of solicitation or mass messaging;

• use the User Account in violation of applicable laws;

• use the User Account in ways that violate intellectual property rights, confidential information, business secrets, trade secrets or privacy of third parties;

• use the User Account to transmit any material that contains adware, malware, spyware, software viruses, worms or any other computer code designed to interrupt, destroy, or limit the functionality of computer software or equipment;

• any other similar use or action as mentioned above.

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1.1 Users
(a) Slush Services can be used by an individual (“Individual User”) or by an authorized representative of a legal entity (“Business User”). The Business User confirms the entity accepts these Terms and that the representative has the authority to bind the entity.
(b) By using or registering for Slush Services, the User agrees to these Terms.

1.2 User Accounts
(a) Users may register by creating a profile (“User Account”). Different Slush Services may require separate accounts.
(b) Users must provide accurate data and may modify it later.
(c) Upon proper registration and ticket purchase (if applicable), Slush grants a limited, non-transferable, non-exclusive license to use Slush Services.
(d) Users must prevent unauthorized access and notify Slush of suspected misuse.
(e) Slush may terminate accounts that violate these Terms or contain misleading/inappropriate content.
(f) Slush may update or remove features of the Services at any time.1.3 Use RestrictionsUsers must not:

  • Create accounts for others.
  • Send spam or mass messages.
  • Violate laws or IP/confidentiality rights.
  • Upload malware or harmful code.
  • Engage in similar harmful behaviors.

1.4 Participation in Slush Events
(a) Persons under 18 are not allowed unless explicitly permitted by Slush.
(b) Slush may deny entry or remove users for misconduct or Terms/Code of Conduct violations.

2. PURCHASE OF TICKETS AND TICKET POLICY

2.1 General
(a) Tickets are sold via the official online store or authorized platforms. They are personal and may require validation. Transfers must happen at least 7 days before the event.
(b) Special passes require approval. Discounted tickets must be verified with valid ID. Invalid tickets will be denied access.

2.2 Ticket Prices and Fees
(a) Prices include VAT and sales fees. Payment method fees may apply.
(b) All ticket purchases are final and non-refundable.

2.3 Badge Claim
(a) Slush may cancel tickets obtained fraudulently or in violation of Terms.
(b) Users must collect badges with photo ID and confirmation email.
(c) Unauthorized badge use will result in forfeiture and removal.

3. USER CONTENT ON SLUSH SERVICES
(a) Users may submit content (“User Content”) and are fully responsible for it.
(b) Slush may remove content that violates laws or these Terms.
(c) Slush is not liable for User Content or backups.
(d) Slush may anonymize and use usage data.

4. INTELLECTUAL PROPERTY
(a) Slush retains all rights in the Services, including IPR and confidential information.
(b) Slush branding cannot be used without permission.
(c) Hosting related events requires Slush’s written consent.

5. THIRD-PARTY SERVICE PROVIDERS

Slush is not liable for services or interfaces provided by third parties.

6. PERSONAL DATA
(a) Data is processed per Slush’s Privacy Policy.
(b) For Business Users, joint data controllership may apply.
(c) Users are responsible for any additional personal data use.

7. CANCELLATION, POSTPONEMENT, AND SUBSTITUTION POLICY
(a) Fees are non-refundable unless otherwise agreed in writing.
(b) Slush may modify dates/times or cancel events. In such cases, Slush may transfer tickets or issue refunds within a defined period.
(c) Speaker and schedule changes may occur without liability.

8. LIABILITY
(a) Slush strives for availability but may experience interruptions.
(b) Features may be modified or discontinued.
(c) Slush disclaims liability for damages unless caused by gross negligence or willful misconduct.
(d) Claims must be made within 30 days.
(e) Slush is not liable for lost/damaged tickets or badges.

9. FORCE MAJEURE
(a) Slush is not liable for failure due to “Force Majeure Events.”
(b) These include war, terrorism, cyberattacks, natural disasters, pandemics, and travel restrictions.
(c) COVID-19 effects are included if more burdensome than expected.
(d) Force Majeure affecting subcontractors also applies.

10. GOVERNING LAW AND DISPUTES
(a) Governed by Finnish law.
(b) Disputes should first be settled amicably.
(c) Legal entities: disputes resolved via arbitration in Helsinki under the Finland Chamber of Commerce.
(d) Individual consumers: disputes handled by Helsinki District Court or EU online resolution platforms.

11. MISCELLANEOUS
(a) These Terms cover only Slush Services. Linked third-party platforms are subject to separate terms.
(b) Content is informational; use is at the User’s own risk.
(c) Invalid provisions do not affect the rest of the Terms.
(d) No partnership, agency, or employment relationship is created.
(e) Contact: support@slush.org