EVENT INFO

GENERAL

Badge Claim

You must change your online ticket into a Slush Badge and wristband to access Slush. Find your online ticket by logging into the Slush Platform and navigating to Manage Tickets. You need to wear your badge and wristband at all times during Slush and the afterparty. You can exchange your ticket for a badge and wristband at any of our Badge Claim points either before Slush or upon arrival at the venue. We recommend skipping the event day registration queues and claiming your badge and wristband before the event on Nov 18 or 19 (Day -1 and Day 0).

You can claim your badge and wristband before the event at one of these locations on Nov 18 or 19:

Helsinki-Vantaa Airport (Arrivals Hall)
Open: 9 AM–9 PM
Citycenter (Keskuskatu 6, Helsinki)
Open: 12 PM–8 PM
Elisa Kulma (Aleksanterinkatu 19, Helsinki)
Open: 12 PM–8 PM
Inside Mall of Tripla, 4th floor, next to Sokos Hotel entrance (Fredikanterassi 1, Helsinki)
Open: 12 PM–8 PM
Flying Cinema Tour of Helsinki (Katajannokanlaituri 2B, Helsinki)
Open: 12 PM–8 PM

Badge Claim specialties:

A 50% discount to visit the 5D Flying Cinema Tour of Finland
Slush merch popup store at Citycenter Badge Claim

Messukeskus Badge Claim (at the Slush Venue)

Badge Claim is also available during both event days, Nov 20 and Nov 21, at the main event venue Messukeskus. Badge Claim points are located at both the Southern (Messuaukio 1) and the Northern (Ratapihantie 17) entrances.

Please note: You will be asked to present a pictured ID when picking up your badge and wristband for safety reasons. You can only claim your own badge and wristband.

Using someone else’s badge or wristband is strictly forbidden and will lead to being removed from the event. Don’t take out your wristband during your stay, you’re only given one.

Slush Venue location

The event will take place at the Helsinki Expo and Convention Center (Messukeskus). The address is Messuaukio 1, 00520 Helsinki, Finland. This is the address of the main entrance (Southern Entrance).

There are two entrances to the Slush Venue. Southern Entrance (main entrance, Messuaukio 1) and Northern Entrance (Ratapihantie 17).

You must have both a Slush badge and wristband to access the Slush Venue. All attendees must have their wristbands and badges on at all times.

The official Partner Side Event Wing is accessible to Side Event attendees even without a ticket to the Slush main event. If this is you, please use the separate Siipi entrance at Rautatieläisenkatu 3.

There will be a place to leave luggage at both Messukeskus entrances, the Southern Entrance (Messuaukio 1) and the Northern Entrance (Ratapihantie 17).

Transportation to and from Slush

Slush will be held at Messukeskus Helsinki (Expo & Convention Center), located close to Helsinki city center with excellent public transport connections.

There are two entrances to the venue: the main entrance Southern Entrance, and the Northern Entrance if you arrive by car. Taxis arriving at Slush will drive directly to the Southern Entrance.

Public transport (From city center ~15min)

Slush is located close to Helsinki city center with excellent public transport connections.

The fastetst way to arrive and leave is by train. Trains go approx. every 5 minutes before and after the event days, and every 5–15 minutes after the Afterparty (Fri 1 am–3 am). Avoid traffic jams and red lights, taking a train will be faster than by car or taxi.

The train ride is 4 minutes from Central Railway Station to Pasila Station, where you need to hop off. From there walk 7 minutes and you’re at Slush.

To purchase a ticket, follow these instructions:

Download the HSL App (App Store, Google Play)
Search for the trip, it will tell you which ticket to buy
Purchase a ticket

If you prefer to purchase a physical ticket with a card, you can find ticket machines at:

Helsinki-Vantaa Airport
Tripla
Central Railway Station
Messukeskus (Slush Venue)

Click here to view a map of all HSL service points and ticket machines

Taxi

Arriving by taxi: Messukeskus Taxi stand is at the Southern Entrance (main entrance). Address for driver: Messuaukio 1.

After the event: Taking a train to the city center will be the fastest way. If you need to take a taxi, we highly recommend taking one from the Slush taxi pole at the Western entrance of Messukeskus. No need to book one, take the first taxi available. The taxi pole is operated by our partnering company Taksi Helsinki.

Accessibility

At Slush, we are dedicated to ensuring that everyone can fully participate in and feel comfortable at the event, regardless of their accessibility needs. Below is a guide to the features and services we provide to make your experience as smooth and enjoyable as possible. If you need additional information or assistance, feel free to reach out to the Slush Team at [email protected]—we’re here to help.

Entrances, venue & wheelchair access

Messukeskus has two main entrances, and both the Southern and the Northern Entrance are equipped with automatic doors for easy access with a wheelchair. The Northern Entrance is best for arriving by car.
All floors of the Slush venue are accessible by lift, ensuring easy movement between different areas.
Each floor of the venue is equipped with easy-access toilets, clearly marked with signage at the venue and visible in the event map. There is also guidance provided at info desks whenever needed.
We have dedicated wheelchair spots for audience members at each stage, as well as wheelchair-accessible ramps for speakers joining us on stage. If you need assistance, our friendly Info Volunteers are happy to guide you to these spots. You can find the Info Team at the Info Points marked on the event map, or recognize them by green “Slush” vests.

For more information, please contact the Slush Team or visit the frequently asked questions (FAQ) by Messukeskus to learn more about visiting Messukeskus.

Parking for people with reduced mobility

During the event, parking is free for people who have a disabled parking permit.
The lowest P1 level near the Northern Entrance has 20 marked parking spaces for people with disabilities. Please declare your vehicle registration at the Messukeskus customer service point (located on the 1st floor of Messukeskus, left corner of the Southern lobby).
Disabled persons staying at the on-site hotel can also park for free during the event.

Assistants and interpreters

Attendees requiring assistance or an interpreter are welcome to bring an assistant free of charge. Guide and assistance dogs are also welcome at Slush. Please visit the Ticket Help Desk, located at the Southern Entrance of Messukeskus, for assistance.

If you have any specific questions about access or assistance, please reach out to us at [email protected].

Sensory accessibility & quiet spaces

At Slush, we strive to create an inclusive environment for attendees with sensory sensitivities. We understand that large events can be overwhelming and have designed the following services to support your experience.

Quiet Room: Messukeskus Siipi Room 213 on the third floor of the Partner Side Event Wing is designated as a Quiet Room where attendees can relax, meditate, or pray. It’s open from 8 AM–10 PM during the main event (Nov 20–21) and is equipped with simple furniture to ensure a peaceful atmosphere.
Sensory toolkit: To assist with managing sensory overload, attendees can request earplugs, sunglasses, and communication cards at the two Info Points found at the venue. These items are designed to help visitors who may experience sensory sensitivities during the event.
Noise levels: During the day program, noise exposure will remain below 85 dB LAeq (8h).
Event design & flashing lights: Please note that many areas at Slush feature sensory elements like flashing lights, lasers, and large screens. Additionally, the venue includes art installations, bold colors, varied shapes, and diverse lighting, all of which can create significant sensory stimulation. These elements may affect individuals with photosensitive epilepsy or those sensitive to visual or auditory stimuli.If you need to avoid these areas, our Info Volunteers are available to guide you to quieter, less stimulating routes.

Safety Mediators

We are dedicated to ensuring Slush is a safe and welcoming space for everyone. Our Safety Mediators are trained professionals available to help in situations of discomfort, conflict, or sensory overload.

Who they are: Our Safety Mediators are licensed psychologists from Laavu.io, easily identifiable by their blue vests. They are present at all key events, including the Main Event, Investor Day, Founders Day, and the Afterparty.
How to reach:
- Find them live at the venue. Anyone can approach the Safety Mediators at the events they are present (ID, FD, Main Event, Afterparty, Volunteer Afterparty). You can recognize the Safety Mediators from their blue vests.
- Ask our security, volunteers, or crew. You can approach any of our security personnel, volunteers, or crew and ask for the mediators, and they will find the Safety Mediators for you and stay with you while you wait for them. Security can also be reached by calling the number listed under “Contact Security”. Finally, you can also go directly to the Security Helpdesk next to the Southern Cloakroom and ask for the Safety Mediators.
- Use the Info Chat in the Slush App. The Info Chat in the My Slush App is monitored by our volunteers, who can connect you with the Safety Mediators if needed.

Planning your visit

We look forward to welcoming everyone to Slush. Please contact us in advance so we can help plan your visit according to your needs and optimize your experience.

Partner Side Events

The congress wing “Siipi” in Messukeskus is the official Partner Side Event venue (same building as Slush main event). You can access the wing easily either:

Through the Southern Entrance of Messukeskus
Through the separate Partner Side Event entrance at Rautatieläisenkatu 3.

Side Event visitors without a Slush badge are asked to use option 2

AT THE VENUE

Opening hours

Wednesday, Nov 20 (Day 1)

8 AM – Doors open
10 AM – Slush 2024 Opening Show
6 PM – End of Day 1

Thursday, Nov 21 (Day 2)

8 AM – Doors open
6 PM – Stage program ends
6 PM – Slush Afterparty begins
2 AM (Fri) – Slush Afterparty ends (Last call 1:30 AM)

Slush 2024 Stage Program and Side Event schedule launched in the fall.

Venue map

Luggage storage

Only small purses and backpacks are allowed inside the event. Larger bags and luggage are not permitted inside the event. There will be a place to leave luggage at both Slush Venue entrances, the Southern Entrance (Messuaukio 1), and the Northern Entrance (Ratapihantie 17). Your luggage will be safe with our professional cloakroom staff at all times.

Luggage area opening hours:
Wed, Nov 20 (Day 1): 8 AM–8 PM
Thu, Nov 21 (Day 2): 8 AM–2 AM

Cloakroom

There are two cloakrooms at Slush. Southern and Northern Cloakrooms are both open according to the event’s opening hours:

Wed, Nov 20, 8 AM–8 PM
Thur, Nov 21, 8 AM–2 AM

The cloakrooms are free of charge. You can store bags in addition to coats, and your items will be secure with our staff at all times. Feel free to drop off or collect your items throughout the day. Large bags or luggage must be left at the luggage storage mentioned above.

Lost & Found

The Lost and Found is located in the Southern Cloakroom next to the Photowall. If you find an item, please bring it there.

If you have lost an item, be prepared to provide a detailed description. During the event, all lost and found items will be stored in the Southern Cloakroom.

After the event, the Lost and Found will be open from 12 PM to 4 PM at the entrance next to the Conference Centre parking.

Call +358402482497 for Lost and Found during the event.

Taking photos & videos at the venue

Taking pictures and videos at Slush with a mobile device and sharing them online is allowed. Slush is a public event.

Bringing in professional filming equipment is however prohibited unless agreed otherwise or you are an accredited member of the press.

Quiet room

There is a quiet room in the same building (Messukeskus) as the Slush Venue—a peaceful space where you can calm down, meditate, or pray.

The room is open to all, regardless of religion or worldview.

The room is located in the Siipi wing (Partner Side Event Wing) on the 2nd floor.

Opening hours:

Day 1 (Nov 20): 8 AM–10 PM
Day 2 (Nov 21): 8 AM–9:30 PM

Room number 213

Parking

You can easily arrive to Slush with a car and park it at the official Messukeskus parking.

Slush does not offer parking deals.

Please refer to Messukeskus’ parking guide and pricing here.

SAFETY

Safety at Slush

We aim to create an event where everyone can participate safely and feel comfortable by putting effort each year into minimizing security risks by cooperating tightly with our security partner Securitas Oy, subcontractors, city officials, and other stakeholders.

Slush visitors and staff will be subject to a security check at the venue entrances, where each person’s belongings are checked for prohibited and dangerous objects. The inspection is carried out with sensitivity and only to the extent necessary regarding the person’s belongings.

Our security staff, dedicated to making the event safe, is present at all times. If you have any questions at the event regarding safety, you can always turn to the nearest security personnel.

You can reach Security Helpdesk at +358405365539.

First Aid

In case first aid is needed, or you witness or experience any distressing or inappropriate behavior, you can turn to the nearest security personnel.

You can also find a first aid station in Ala-Galleria marked on the event map, right outside Food Court.

You can reach the Slush Venue First Aid at +358401841659.

The national emergency number in Finland is 112.

Contact security

You can always reach out to the nearest security personnel at Slush in case you need help or have any questions regarding safety.

You can also visit the Security Helpdesk, which can be found next to the southern cloakroom and is operational throughout the event.

You can reach the security helpdesk at +358405365539.

Safety Mediators

What are Safety Mediators?

The Slush Code of Conduct states the following: “Slush is meant to be a 100% inclusive experience from the beginning till the end for all our attendees, volunteers, and contributors.”

Our Safety Mediators work to ensure this will be true. Their responsibility is to help solve conflicts and offer conversation help to anyone who has had a negative experience at the event.

Where are the Safety Mediators present?

In addition to the Main Event and the Afterparty, the Safety Mediators are present at Founders Day, Investor Day, and the Volunteer Afterparty.

Who are the Safety Mediators?

Our Safety Mediators are licensed psychologists from Laavu.io.

How do you reach the Safety Mediators?

At the event, you can reach them in several ways:

1. Find them live at the venue

Anyone can approach the Safety Mediators at the events they are present (ID, FD, Main Event, Afterparty, Volunteer Afterparty). You can recognize the Safety Mediators from their blue vests.

2. Ask our security, volunteers, or crew

You can approach any of our security personnel, volunteers, or crew and ask for the mediators, and they will find the Safety Mediators for you and stay with you while you wait for them. Security can also be reached by calling the number listed under “Contact Security”. Finally, you can also go directly to the Security Helpdesk next to the Southern Cloakroom and ask for the Safety Mediators.

3. Use the Info Chat in the Slush App

The Info Chat in the My Slush App is monitored by our volunteers, who can connect you with the Safety Mediators if needed.

Code of Conduct

By coming to Slush, you’re expected to respect all event-goers regardless of their gender, race, ethnicity, religion, age, sexual orientation, disability, or other aspects of what we look like, where we come from, and who we are.

This Code of Conduct applies to all parts of the main event, the side events, and any related activities, whether digital or in person. Slush is meant to be a 100% inclusive experience from the beginning till the end for all of our attendees, employees, and contributors.

Health Measures

Slush is a large public event with 13,000 visitors. If you are feeling ill, please consider common health and safety and stay home. Your ticket can be transferred to another person in case you can’t attend yourself.

We encourage you to keep good hand hygiene at Slush. There’s bathrooms around the venue for washing your hands, and hand sanitizer can be found around the venue easily.

Prohibited items

Alcoholic drinks
Drugs or narcotics
Weapons of any kind, firearms, or any illegal items
Deposit bottles or glass bottles (bring a reusable water bottle for filling)
Professional filming equipment unless separately agreed with the Slush Team
Walkie-talkies or portable speakers
Aerosol sprays (paint, deodorant, hairspray, etc.)
Any type of portable chairs
Handing out flyers or any other printed promotional material is strictly forbidden

FOOD, DRINK & PAYMENTS

Food & Drink

There are restaurants and cafes located around the venue, providing you with many different food & drink options and cuisines.

All food served at the event is either suitable for a lacto-ovo-vegetarian (contains dairy or eggs) diet or fully vegan.

You can also find quick and delicious grab-and-go options from the Selfly Store and self-service kiosks around the venue.

SEE ALL RESTAURANTS

Coffee

Coffee is on us! This means you can get regular brewed coffee from any cafe or any of our 8 coffee points around the event, free of charge.

You can also purchase espresso-based coffee drinks from cafes inside the event area.

Water

Remember to bring your own reusable bottle—Slush is a plastic bottle-free event.

We have 20 water points at the event, where you can get some world-famous clean and fresh Finnish tap water on demand—both still and sparkling.

Payments

Slush is a cashless event. Cards and other common contactless payment methods (Apple Pay, Google Pay, etc.) are the only payment methods in use.

In case you still need to make cash withdrawals, you can find an ATM in Ala-Galleria (marked in the event map), right outside Food Court.

Recycling

There are over 30 recycling points at the venue, which means you have no excuse to leave your trash lying around. Our recycling partner L&T truly treats your trash like their treasure, so make sure to always pay attention to use the correct bin. And worry not—there’s a volunteer at each point to guide you if needed.

Why are so many things put into the bio bins?

At Slush most food packaging, utensils, cups, etc. are biodegradable and belong in the “Event Bio” bin.

Our recycling partner L&T is using a new post-processing method, which allows non-biodegradable materials containing food scraps to be thrown in the bin and extracted later. This means, for example, that any plastic or dirty cardboard packaging from food or drink can be thrown into the event bio bin at Slush.

WORK & RELAX

Relaxation Zone

You can find room to sit down and relax for a while at The Relaxation Area. There will be comfortable seating to let you unwind in this art installation-like area.

Workspaces

You can find 3 big different Workspaces around the venue. No reservation is needed—these are free to use for anyone, whenever.

The spaces are designed simply for getting some work done on your laptop. We hope you have as much time to enjoy the event as possible, but we do recognize that there’s the occasional need to jot something down.

Wifi

Slush provides a free-to-use WiFi network at the venue.

Charging your device

Slush provides free power bank rentals at the event in collaboration with Lectogo. You can find power bank rental stations with further instructions at both Info Points and at the Comfort Zone area (Lectogo app needed!).

Scan the QR-code with your mobile camera
Accept our terms with a payment option (first hour is always free at Slush!).
Return to any LecToGo-station when done.

If you have a charger with you, you can find power outlets at the workspaces around the venue.

Quiet room

There is a quiet room in the same building (Messukeskus) as the Slush Venue—a peaceful space where you can calm down, meditate, or pray.

The room is open to all, regardless of religion or worldview.

The room is located in the Siipi wing (Partner Side Event Wing) on the 2nd floor.

Opening hours:

Day 1 (Nov 20): 8 AM–10 PM
Day 2 (Nov 21): 8 AM–9:30 PM

Room number 213

FAQ

Do I need to exchange my ticket for a badge?

Yes. You need a badge and a wristband to enter Slush. You can exchange your Slush Pass for a wristband and badge at any of our Badge Claim Points either before the event to avoid queuing or at the Slush Venue.

You will be asked to show a pictured ID at our Badge Claim points to receive your badge and wristband.

Scroll up for details on our Badge Claim Points.

How can I view my ticket (Slush Pass)?

You can find your digital Slush ticket on the Slush Platform under Manage Tickets.

Log in with the same credentials you used when purchasing your ticket. If you were assigned a ticket, use the email it was assigned to to log in or create an account.

Can I get a refund for my ticket?

Slush tickets are non-refundable.

However, you can reassign your ticket to someone else on the Slush Platform under Tickets -> Manage Tickets -> Re-assign.

This can only be done before you claim your badge and wristband.

Will there be a security check at the event?

Yes, all attendees are subject to a security check at the entrance, where personal belongings may be searched for dangerous or prohibited items.

Is there luggage storage at the venue?

Yes. Larger bags and luggage are not permitted inside the event. There will be a place to leave luggage at both Slush Venue entrances, the Southern Entrance (Messuaukio 1), and the Northern Entrance (Ratapihantie 17). Your luggage will be safe with our professional cloakroom staff at all times.

Luggage area opening hours:
Wed, Nov 20 (Day 1): 8 AM–6 PM
Thu, Nov 21 (Day 2): 8 AM–2 AM